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Ordering and Payment Information |
ORDERING
WeddingRingsDepot understands that shopping for an exquisite piece of jewelry is not an easy task. That’s why we make it our own goal to make your shopping experience as easy and as commendable as you could ever wish for. We’ve crafted an efficient ordering process that’s simple enough to consume a few minutes of your precious time. We’re also backed up by a secure check out system that protects your personal and credit card information. Best of all, we accept most credit cards. So all you have to do is click, click, click and before you know it, your jewelry is already being delivered at your doorstep.
To Place an Order Online
Ordering online is the fastest and most convenient option we have set up for you. Simply add your chosen item to your shopping cart by clicking on the ADD TO CART button, which is located below every item displayed. All the items you have added to your shopping cart may be edited, changed, or removed at any time prior to confirming your order. Once you have updated the quantities and the double checked on your order, you can proceed with the purchase by clicking on the CHECK OUT button. You will then be redirected to the Check Out screen that will require you to confirm your order, and will require you to input your payment and shipping information. It will also ask for an email address where you want your order confirmation sent. Once all information have been submitted, you will need to click on the CONFIRM button to finalize and securely place your order.
To Place a Phone Order
If you prefer ordering by phone, simply call (213) 622-4001, Monday - Friday, 9:00 a.m. to 5:00 p.m. PST, and any one of our customer service representatives will assist you in placing your order.
Order Confirmation
Upon confirming your order, you will immediately receive a purchase confirmation notice sent to the email address you have submitted in the CHECK OUT process. This confirmation notice will include the details of your purchase (item ordered, description, quantity, price) and will include your shipping information as well.
Order Processing
Orders placed prior to 3:00 p.m. Pacific Standard Time (Monday-Friday) will be processed the same day. Orders placed on a National holiday, Saturdays or Sundays, or after 3:00 p.m. Pacific Standard Time will be processed the following business day.
Please be advised that different items require different processing schedule as shown below:
PROCESSING TIMES
14K (w/o diamonds) - 1 to 4 business days
18K and platinum (w/o diamonds) - 4 to 7 business days
Diamond Rings - 2 to 4 business days
All Rings in sizes 3 to 4 and 13 up - 3 to 4 business days
Checking the status of your Order
You may check the status of your order at any time logging in to your account. If you are a new customer, simply follow the steps to register as an account user and you can immediately submit a user i.d. and a password for our secure site. Once registered, click on the MY ACCOUNT button, sign in, then select PREVIOUS ORDERS. Click on the specific order number that you want to check status on, and the order details will be provided. You may also call (213) 622-4001 Mondays - Fridays from 9:00 a.m. to 5:00 pm PST, or you may e-mail us at info@weddingringsdepot.com
Payment
WeddingRingsDepot.com accepts th following methods of payment:
Visa
Mastercard
American Express
Sales Taxes
As required by law, Sales tax is applied to all orders in the state of California.
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